Frequently Asked Questions
Last updated: January 23, 2020
Find answers to common questions about Topsheet.
- How do I get started with Topsheet?
- What is a loan-out?
- How do I budget for fringes?
- Does Topsheet handle union productions?
- Which states does Topsheet support?
- How do I get customer support from Topsheet?
- Do you have a demo?
- Does Topsheet offer workers' compensation?
- Can we continue to use our existing Workers’ Compensation coverage?
- Do you take care of State and Federal taxes?
- How does Topsheet receive funds from customers?
- Does Topsheet handle IRS reporting?
- Does Topsheet support adjustments?
- What types of insurance coverage do I need to have in place?
- Can we continue to use our existing DICE and E&O?
Cast and Crew
- How do crew members get paid?
- What are the benefits of having direct deposit?
- When can I expect to get paid?
- How do I create a call sheet?
- As an admin, how do I set time card standards?
- Where do I fill out my W4?
- Where do I fill out my Bank info?
- How do I sign my time card?
How do I get started with Topsheet?
Signing up with Topsheet is simple. Reach out to us and we will help you get onboarded. Once the contract is signed and the funds are received, we can start processing payroll for you immediately.
What is a loan-out?
A loan-out means an individual has a business with an EIN. When paying a loan-out, they will be classified as a contractor, receive a 1099-MISC, and no employer withholdings will be held.
How do I budget for fringes?
When paying an employee, Topsheet is required to pay taxes to state and federal government.
We recommend estimating your production payroll to budget how much employer taxes to expect.
Does Topsheet handle union productions?
Currently, Topsheet support DGA, SAG-AFTRA, IATSE, WGA, Basic Crafts, and Teamsters. Please contact us to support other unions.
Which states does Topsheet support?
Topsheet supports all 50 states.
How do I get customer support from Topsheet?
We want your production to succeed. Email us at email@example.com and we will help you out. If you have suggestions, we would love to hear them as well.
Do you have a demo?
Here is a quick demo video of our process: https://topsheet.io/demo
Does Topsheet offer workers' compensation?
Does Topsheet offer workman's comp? Yes! Our workers’ comp policy really depends on the risk of the production. If you have explosions and stunts you can (most likely) expect a higher rate. But our average is around 4.8%, and if you’re good about keeping people safe, you can expect around that rate. Find out more about Workman's Comp
Can we continue to use our existing Workers’ Compensation coverage?
No, you will have to come under our WCI coverage, since we become the employer of record.
Do you take care of State and Federal taxes?
Yes! We take care of State and Federal taxes. We also take care of union fees.
How does Topsheet receive funds from customers?
Topsheet allows customers to wire funds to Topsheet.
Does Topsheet handle IRS reporting?
Yes! Topsheet automatically reports all state and federal payroll on your behalf.
Does Topsheet support adjustments?
Yes! It's easy to add adjustments in our time cards feature.
What types of insurance coverage do I need to have in place?
You will need to have: General Liability & Hired & Non-Owned Automobile Liability and we will need certifications that name Topsheet as an additional insured under both. Click here for more details(https://drive.google.com/file/d/1GkAUaySqrzJPEMoPy4Uw21IqMxVJQxI4/view?usp=sharing.
Can we continue to use our existing DICE and E&O?
Yes, you can use your existing providers, as long as you provide us with the information. But we can also set you up with our insurance partners for DICE and E&O if you don’t have your own coverage. Just let us know what you need.
Cast and Crew
How do crew members get paid?
Crew members receive direct deposits after the payroll is processed. When the pay stubs appear in employee profiles, the payment should be deposited in their bank accounts.
What are the benefits of having direct deposit?
With direct deposit, you get paid faster: within 2 business days of payroll being processed. You don’t need to wait for your check to clear, you don’t have to go to the bank to deposit money. On the day your check is processed, you can view it in the Topsheet app. A paper check takes 5 business days to receive after payroll is processed.
When can I expect to get paid?
Paychecks will be released on the business day Topsheet receives funding for your project. Direct deposits take 2 business days after receipt of funding to hit your account, paper checks take 5 business after receipt of funding to be received.
How do I create a call sheet?
Go to your “projects” button then go to the project you want to manage. In the upper left hand corner you will find a button that says “create call sheet”. Click on that and fill out date and times. Next, fill in the address of location or locations. Next, fill out information such as scene number, characters in scene, set and description, etc. Save and add scene. Your call sheet has been created.
As an admin, how do I set time card standards?
Once you have scheduled your crew and yourself, go to your “home” button. Then, click on your “calendar”, go to the day you are managing and above the button “sign time card”, you will see another button “manage time cards”. Click on that then toggle everyone who’s time card you are managing, hit “set time cards”, fill out the information, then click “set standards”.
Where do I fill out my W4?
Go to your profile and click the “settings” button in the upper right hand corner (looks like a gear), click on “account details”, scroll down to find “W4”, click on it and answer the questions and then click “update”.
Where do I fill out my Bank info?
Go to your profile and click the “settings” button in the upper right hand corner (looks like a gear), click on “account details”, scroll down to “Bank Info”, click on it and answer the questions then click “update”.
How do I sign my time card?
You will click on the home button in the app and that will lead you to your calendar. Find the day you worked and click on “sign time card”. From there, you can fill it out and submit.